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Front Office

This module has 5 sections –

  1. Add Appointment
  2. Visitor Book
  3. Phone Call Log
  4. Postal
  5. Complain
  • Add Appointment – Appointment feature is for making Doctor Appointment. Receptionist or any permitted user can enter doctor appointment details here, also here can be Approved/Cancelled online appointments. To add new appointments click on + Add Appointment button. Here select existing patient from Select Patient dropdown then enter Date, if patient is new then enter Patient Name, then enter Gender, Email, Phone, Doctor Message and Status and Live Consultant (On Video Conference) .

You can move approved appointment to OPD or IPD in single click

Visitor Book – Visitor Book is for managing visitor’s records coming in hospital. For this click on Visitor Book button. To add visitor details click on + Add Visitor button, now enter visitor person Purpose, Name, Phone, ID Card Number of Person, Date, In time, Out Time Note and Attached Document if any.

Phone Call Log – Phone Call Log is for managing incoming or outgoing call details for this click on Phone Call Log button. To add Phone Call Log click on + Add Call Log button, now enter Person Name, Phone, Date, Description, Next Follow Up Date, Call Duration, Note and Call Type Incoming or Outgoing.

Postal Receive – Postal Receive is for managing postal inward documents for managing postal receive click on Postal Receive button. To add Postal Receive click on + Add Receive button now here enter From Title, Reference Number, Address, Note, To Title, Date, Attach Document if any.

Postal Dispatch – For managing Postal Dispatch click on Postal Dispatch button. To add Postal Dispatch click on + Add Dispatch button now here enter To Title, Reference Number, Address, Note, From Title, Date and Attach Document if any

Complain – Complain is for managing any complain raise by any person for this click on Complain button. To add complain click on + Add Complain button now enter Complain Type, Source, Complain By, Phone, Date, Description, Action Taken, Assigned, Note and Attach Document if any.

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