Live Consultation

The Live Consultation module uses https://zoom.us meetings service to create a live consultation for patient and live meetings for staff members. In this module staff or authorized person can create a live consultation for the patient and further, the patient can join this consultation from patient panel. Any authorized staff can create staff meetings and concerning staff can join these meetings. To use this module user must have installed zoom app on their device. In Smart Hospital Live Consultation module only creates Consultation and Meetings using zoom API and users can start or join these consultations or meetings further all processing and management done by https://zoom.us. Using Live Consultation module it is recommended to use zoom paid account to run multiple consultation/meetings simultaneously. Although you can also use free account, but in this case you can run only single consultation/meeting at once so for every teacher or staff should enter their own zoom API key to use the free account. Otherwise add zoom paid account API key as global key in the zoom setting page.

Live Consultation Module Workflow: First we will add zoom account API credentials in setting page, then we will create live consultation or meeting, then we can start live consultation or meeting, then the patient can join the live consultation or staff can join meeting further we can check join report for live consultation or meeting.

• To use Live Consultation first we will configure it by Setup > Zoom Settings. To configure, enter Zoom API Key, Zoom API Secret, Enabled/Disabled Doctor API Credential, Enabled/Disabled Use Zoom Client App, Default OPD Duration (In Minutes) and Default IPD Duration (In Minutes).

To add Live Consultation with patient click on + Add button, now here enter Select Patient from dropdown or add +New Patient, Guardian Name, Gender, Age, Blood Group, Marital Status, Patient Photo, Phone, Email, Address, Remarks, Any Known Allergies, Consultation Title, Consultation Date, Consultation Duration Minutes, select OPD/IPD, OPD/IPD Number, Consultant Doctor, Enable/Disabled Host Video, Enable/Disabled Client Video and Description.

To add Live Meeting with staff click on + Add button, now here enter Meeting Title, Meeting Date, Meeting Duration Minutes, Enable/Disabled Host Video, Enable/Disabled Client Video, Description and select Staff.

To view Live Consultation Report with patient click on Report > Live Consultation Report.

To view Live Meeting Report with staff click on Report > Live Meeting Report.