Overview of the workflow

Order created (by employee or direct client [can be eCommerce company as example]).
Your responsible employee will receive notification that there is a new order request (From setting you can choose which employee or department’s employees or manager or who ever you want to be the responsible for receiving the new order request notification).
The responsible employee in the previous point will approve the order.
A notification will be sent to the receiver
Another notification will be sent to another employee (From setting also you can choose which employee or department’s employees or manager or who ever you want to be the responsible for receiving the new order after has been approved notification).
The responsible employee in the previous point will assign this order to an employee (like a driver for example).
A live website, push, sms and email notifications will be sent for this employee (driver) [so he can know the he requested to go to the place so he can receive the package as example].
From the website or the mobile application he will confirm the receive action and confirm the receiver address and the money he will collect from him or from the sender if its a prepaid service.
Then he will have some actions either on the mobile application or on the website shipment dashboard like postpone the shipment, discard, or deliver, …. And every one from this Is directly effecting the shipment status.